Wednesday, August 26, 2009

Paypal - hard to get a straight answer

I spent an hour on the phone with PayPal today trying to solve a few problems and get a few questions answered:

  1. How does one hook up Google analytics to get real data when a significant percent of the customers are leaving the site to go to PayPal to sign up? Can we put analytics code on a thank you page on PayPal? The problem is that the Thank You Page on Paypal has a return to site button but it's a small button.
  2. We have two distinct business units and we'd like to easily track PayPal payments to distinct business units. Is this possible using a single PayPal account? I think not, so this raises new questions.
  3. Can the same business, defined as a single FEIN (tax ID), have two PayPal business accounts? I think not but after an hour on the phone today, the operator and his supervisor assured us that we could so long as they were linked to separate bank accounts.

1 comment:

BBat50 said...

WOW. This is funny. I just found a paypal developer site:
and clicked to register. I found that paypal has screwed up their ssl security and I can't get to it. I get this message:

This is probably not the site you are looking for!
You attempted to reach, but instead you actually reached a server identifying itself as This may be caused by a misconfiguration on the server or by something more serious. An attacker on your network could be trying to get you to visit a fake (and potentially harmful) version of You should not proceed.

really inspires confidence....