I just read a great post about what really really matters in a credit card processing system....
As far as processing goes, what is important?
- It needs to work, period!
- God forbid something does go wrong, it needs to get fixed, fast!
- A “fair” price!
It needs to work!
This could not be more true. At one point, I spoke to my vendor who claimed 24/7 support and complained that the phones were answered 24/7. He set up a system where they could be notified by us 24/7 and since then, I've never really considered changing.
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