Friday, November 7, 2008

Recurring Revenue & Voice Authorization Required

We have far too many members whose credit card suddenly gets declined. It just kills our business. One of the messages that we get is: "Voice Authorization Required."

We are now trying to get these cases authorized. So we dig out the credit card number and call in for an authorization number. They seem to just want the credit card number, expiration date, and merchant account number.

Anybody have any experience with this ?

1 comment:

BBat50 said...

Michael Guerin from just sent me an email. He thought the problem was primarily due to dates. I followed up on his blog. I wonder what he'll come up?